Entries Categorized as 'Clients'

My Creative Assistant – Your Online Business Manager

Date December 18, 2009

Don’t Keep Your VA Waiting

Date November 12, 2009

VAs: You’re knee-deep in a big project and chugging along right on schedule but you’re waiting on the client giving you feedback on an important piece. You follow up. No word. You follow up again. No word. Frustration ensues. Clients: You’re grateful for your VA’s help with this time-sensitive task (when are they not?), you’re [...]

Are you stuck in the time for money trap?

Date October 9, 2009

My friends Tina Forsyth and Andrea Lee are sharing a new option for virtual assistants, online business managers and other virtual professionals who are ready to break free. You’ve seen it … or likely experienced it. You take on more clients, you take on more responsibility, you build stronger relationships, get too busy, exhaustion sets [...]

Using Online Collaboration Tools

Date September 29, 2009

The more the Internet grows, the more Internet-based programs and tools grow. Nowadays, you don’t have to be a techno-savvy super whiz to understand and use them either. There is a dizzying array of user-friendly newsletter, blog, database programs, and more. And there is also an interesting selection of online file-sharing programs that now make [...]

Copywriting Check-Up

Date September 24, 2009

Is your copy doing its job? Are your website visitors signing up for your freebies and your services? Are your social media contacts flocking to see what you have to say, and what new products you’ve got up your sleeve? If not, it may be time to do a copywriting check-up. Here are some key [...]

Communication is Key

Date September 15, 2009

How you communicate in all areas of your business is critical to your success. Whether you’re meeting with a client, delegating to your VA or sending out a broadcast to your database, you need to be clear and professional at all times. This may sound pretty straightforward, but without good communication, you compromise your business [...]

Proper Lead Time Helps Leverage Success

Date September 8, 2009

When it comes to launching a product, program or teleclass, you want to have all your ducks in a row, and that means allowing enough lead time for your team to put all the pieces in place. Doing this will position you for the most success, both in terms of the back-end administration tasks as [...]

Using a Project Matrix to organize the big picture

Date July 8, 2009

One of the most efficient ways to determine tasks and priorities at the outset of working with a VA is to have them create a Project Matrix for you. This matrix will be the ongoing work-in-progress document the two of you share to keep your work together on track and on time. The Project Matrix [...]

7 Signs That It’s Time to Fire a Client

Date May 12, 2009

It’s an issue faced by business owners worldwide — having to let go of, or “fire” a client. When I started my business, it’s not a situation I ever thought I would face, as I was happy to take on almost anyone that wanted to hire me. However, over time, my client scrutinizing skills became [...]

Increase Your Profits by Waiting for the Right Client

Date March 22, 2009

One of the biggest mistakes that I see service business owners make is taking on as a client anyone who has a 98.6 degree temperature who can pay them money. This is especially prevalent with new service business owners, as they are willing to do almost anything in order to land that first couple of [...]